In Episode 11, Mike and Cheryl get a little hot under the collar about business communication, following up on Cheryl's article last week about Communication in a Web 2.0 World plus a handful of frustrations in recent communications.
You might be surprised to learn that very little has changed in the world of business communications in the past 10 years even as the ways to communicate have proliferated. While handwritten letters have been reduced to a novelty item and printed or typed letters are used only for the most formal communications, email still rules the day.
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