In episode 21, "User Experience" Mike and Cheryl offer a definition of User Experience or UX and talk about some of what can be done to help users navigate and stay on a site. We talk about standards, big chunky buttons, the love/hate of Google and how an architect can make us all look like idiots.
- Here's a definition of UX from the Nielsen Norman Group.
- Steve Krug wrote one of our fave references on the subject: Don't Make Me Think: A Common Sense Approach to Web Usability
- We don't always agree with Jakob Nielsen but his site useit.com is full of interesting links and articles on UX including eye-tracking and other studies.